Privacy Policy
What is Privacy Policy?
Privacy Policy is simply a legal document that explains how Universal Trust Partners collects, uses, discloses, and safeguards your personal information when you use our services, website, and mobile applications. It outlines your rights regarding your data and our obligations to protect your privacy.
What is Personal Information?
Personal Information is any data that can be used to identify you, including your name, email address, phone number, residential address, date of birth, government-issued ID numbers, bank account details, transaction history, IP address, device information, and browsing behavior.
What is Data Collection?
Data Collection refers to the process of gathering your personal information when you create an account, make transactions, use our website, or communicate with us. We collect information you provide directly and automatically through cookies and tracking technologies.
What is Data Usage?
Data Usage means how we utilize your information to manage your account, process transactions, verify your identity, prevent fraud, comply with legal regulations, communicate with you, improve our services, and personalize your experience.
What is Data Sharing?
Data Sharing is when we disclose your information to third parties such as service providers, financial institutions, regulatory authorities, legal advisors, and fraud prevention services. We only share your data when necessary and NEVER sell it to third parties for marketing purposes.
What is Data Security?
Data Security refers to the measures we implement to protect your information, including encryption, access controls, continuous monitoring, multi-factor authentication, regular security audits, secure data backups, employee training, and data minimization practices.
What is Data Retention?
Data Retention is the period we keep your personal information, which includes while your account is active, to comply with legal requirements (typically 5–7 years), for fraud prevention, security purposes, and legitimate business interests. After this period, your data is securely deleted or anonymized.
What are Your Rights?
Your Rights include the ability to access your data, correct inaccurate information, request deletion, restrict processing, transfer your data, object to marketing, withdraw consent, and lodge complaints with supervisory authorities. You can exercise these rights by contacting us at support@universaltrustpartners.com or +44 7312 046682.
What are Cookies?
Cookies are small text files placed on your device when you visit our website. We use essential cookies for basic functionality, performance cookies for analytics, functional cookies for preferences, and marketing cookies for targeted advertising. You can manage cookies through your browser settings or opt-out tools.
What is International Data Transfer?
International Data Transfer is when your information is processed in countries outside your jurisdiction. We ensure appropriate safeguards such as Standard Contractual Clauses and Data Transfer Agreements to protect your data when transferred internationally.
What is Children's Privacy?
Children's Privacy means our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors, and if we discover such data, we delete it immediately.
What are Third-Party Links?
Third-Party Links are external websites connected to our platform. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.
What is Automated Decision-Making?
Automated Decision-Making is the use of technology to make decisions without human intervention, including fraud detection, credit scoring, and transaction monitoring. You have the right to request human review or challenge automated decisions.
What are Policy Updates?
Policy Updates are changes we make to this Privacy Policy to reflect updates in technology, legal requirements, regulations, or our business practices. We notify you of significant changes via email, website announcements, or account notifications.
What is Your Consent?
Your Consent means that by using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services. Continued use after changes constitutes acceptance of the updated policy.
What is Contact Information?
Contact Information includes how to reach us for privacy-related inquiries: Email: support@universaltrustpartners.com, Phone: +44 7312 046682, Address: Queen St, London EC4N 1SA, United Kingdom, and Data Protection Officer: support@universaltrustpartners.com.
What is a Complaint?
A Complaint is a formal expression of concern about our data practices. You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk or your local data protection authority.
What is KYC?
KYC stands for Know Your Customer, which is the process of verifying your identity to prevent fraud, money laundering, and ensure compliance with financial regulations.
What is AML?
AML stands for Anti-Money Laundering, which is a set of procedures, laws, and regulations designed to prevent the practice of generating income through illegal activities.
What is GDPR?
GDPR stands for General Data Protection Regulation, which is a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the UK and European Union.
What is a DPO?
DPO stands for Data Protection Officer, who is responsible for overseeing our data protection strategy and ensuring compliance with GDPR and other data protection laws.
What is PII?
PII stands for Personally Identifiable Information, which is any data that could potentially identify a specific individual, such as name, address, phone number, email, or financial information.
What is Universal Trust Partners?
Universal Trust Partners is your trusted financial partner, committed to protecting your privacy and delivering exceptional banking, investment, and wealth management services with integrity and excellence.